Support Plans

home hjemmeside » Support Plans

One Year of unlimited technical support via phone, fax, or e-mail.
A 1-800 number for your convenience
Frequent newsletters and/or faxes keep you up-to-date on CADKEY and 3rd party software
CIM Solutions informative User Group & Seminar Activities
Support customers may attend our evening "Tips & Tricks" seminars for a reduced fee.
If you do not have e-mail, upon request, we will mail patch disks at No Charge.
Professional and Knowledgeable technical support staff.

NOTE: Support Plans do not include Annual Software Upgrades and are renewable yearly.

Internet WEBCAST Seminars and Training sessions at No Cost.
Internet SUPPORT from our desktop to yours. We can show the solution without either of us leaving our desk. With your permission we can remotely run and configure your SURFCAM.
Professional and Knowledgeable technical support staff.
One Year of unlimited technical support via phone, fax, or e-mail.
A 1-800 number for your convenience
Post Processor(s) customization for all standard 2 Axis Mills and 2 Axis Lathes
Frequent e-mails to keep you up-to-date on SURFCAM software
CIM Solutions informative User Group & Seminar Activities
Support customers may attend our evening "Tips & Tricks" seminars for a reduced fee.
Support customers may attend our "New Release" training seminars for a reduced fee.
On-Site visits by our Application Engineer if it becomes necessary (Training not included)
Call response usually within 2 business hours. (Business Hours 8AM-12PM and 1PM-5PM EST)

NOTE: Support Plans do not include Annual Software Upgrades and are renewable yearly.
SUPPORT Plans do not include on-site DNC configuration

Internet WEBCAST Seminars and Training sessions at No Cost.
Internet SUPPORT from our desktop to yours. We can show the solution without either of us leaving our desk. With your permission we can remotely run and configure your SURFCAM.
Professional and Knowledgeable technical support staff.
One Year of unlimited technical support via phone, fax, or e-mail.
A 1-800 number for your convenience
Post Processor(s) customization for standard 2 & 3 Axis Mills and 2 Axis Lathes
Frequent e-mails to keep you up-to-date on SURFCAM software
CIM Solutions informative User Group & Seminar Activities
Support customers may attend our evening "Tips & Tricks" seminars for a reduced fee.
Support customers may attend our "New Release" training seminars for a reduced fee.
On-Site visits by our Application Engineer if it becomes necessary (Training not included)
Call response usually within 2 business hours. (Business Hours 8AM-12PM and 1PM-5PM EST)

NOTE: Support Plans do not include Annual Software Upgrades and are renewable yearly.
SUPPORT Plans do not include on-site DNC configuration

Internet WEBCAST Seminars and Training sessions at No Cost.
Internet SUPPORT from our desktop to yours. We can show the solution without either of us leaving our desk. With your permission we can remotely run and configure your SURFCAM.
Professional and Knowledgeable technical support staff.
One Year of unlimited technical support via phone, fax, or e-mail.
A 1-800 number for your convenience
Post Processor(s) customization for standard 2 - 5 Axis Mills and 2 & 4 Axis Lathes
Frequent e-mails to keep you up-to-date on SURFCAM software
CIM Solutions informative User Group & Seminar Activities
Support customers may attend our evening "Tips & Tricks" seminars for a reduced fee.
Support customers may attend our "New Release" training seminars for a reduced fee.
On-Site visits by our Application Engineer if it becomes necessary (Training not included)
Call response usually within 2 business hours. (Business Hours 8AM-12PM and 1PM-5PM EST)

NOTE: Support Plans do not include Annual Software Upgrades and are renewable yearly.
SUPPORT Plans do not include on-site DNC configuration

CIM Solutions & Networking | CAD - computer aided design, CAM - computer aided manufacturing software sales and support.